SHIPPING POLICY

• All orders will be shipped within 1-3 business days, excluding weekends and holidays. When you first place your order you will receive a confirmation email. Once your order is shipped you will receive an email notification with the tracking number and shipping carrier.

• All domestic and international orders ship usps priority.

•Domestic orders Flat Rate: $7.25 (3-5 business days)

• International orders Fate Rate: $35.00 (7-14 business days)

Please note: Newyorktaylorr.com is not responsible for any delays in delivery caused by unclaimed packages or incorrect shipping address

(The shipping address the customer entered at the time of purchase will Be the address we will ship he package to).

 

 

REFUND POLICY

We offer a 100% satisfaction guarantee on all orders. If your order does not exceed your highest expectations, we will refund the amount for all unused, unopened merchandise from your order. Refunds need to be addressed within 30 days from receipt.

Customers are responsible for the return shipping fee, and it is not refundable. Refunds are made in the original form of payment and are issued to the person documented on the original order as the “Bill To” Customer. Please note, we only accept returns from www.newyorktaylorr.com

• We do not accept exchanges on any orders.

• Any refunds for items purchased within gift sets are not accepted separately. All gifts or collection sets must be returned as a whole in order to receive a refund.

• If our order is returned after 30 days, you will only be eligible for store credit.

• Packages returned back to www.newyorktaylorr.com due to an incomplete address, undeliverable address, refused package, and return to sender are considered a return package.

Please allow 7-15 business days for your return to be processed. Please allow 5-10 business days for the refund charge to reflect back into your bank statement. Should you require further assistance, please email Newyorktaylorr@gmail.com

Defective Products:

If an item may be considered defective, please email Newyorktaylorr@gmail.com indicating your name and order number. Defective items need to be addressed within 30 days from receipt. After 30 days, customers are only eligible for store credit. If the product is deemed defective by Newyorktaylorr.com, you will be eligible for a refund or replacement of the same item.

If you need any further assistance please contact our office at 484-838-6308

 

 

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